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Customer Support
Questions about a project, an invoice or a charge on your statement
The fastest way to reach us. We reply within one business day.
Monday to Friday, 9am to 6pm Eastern. Leave a message outside those hours and we will call back.
Tell us what you need and we will come back with scope and pricing.
About a charge on your card statement
Charges from us appear as KINGDOMS CREATED on your bank or card statement. If you see a charge you do not recognize, email or call us before contacting your bank and we will look it up and explain or resolve it the same day where we can.
Billing and refunds
Our payment structure, deposit terms, delivery timelines and cancellation policy are set out in full on our Terms of Service page. If something about an invoice looks wrong, tell us and we will review it.
Privacy
How we handle your information is described in our Privacy Policy.